Frequently Asked Questions

What are the different type of teas available?
Our catalogue consists of premium orthodox, CTC, and herbal teas. We have a wide range of Black, Green, White, Oolong, Chai, and Herbal teas for you to choose from.
Where are your teas sourced from?
We source our teas directly from some of the iconic teas gardens in India (Darjeeling, Assam, Dooars, Bihar, North-East, etc.), Japan, South Africa, and Nepal.
What is the quality of your teas?
All our teas are carefully selected by our tea experts. Only the best batch of teas make their way to our inventory.
Are teas available throughout the year?
The availability of our teas depend on the season, our inventory, and order volume.
Do you have teas in stock ready for shipping?
Except for single-estate teas, we do not keep all our teas ready for shipping. Our blended teas are prepared only when we receive orders for the same. This ensures that the blends you receive are always fresh.
What is the shelf life of your teas?
Shelf life varies from tea to tea. Generally, herbal teas have a shelf life of 6 to 10 months, single-estate & straight tea blends have a shelf life of 24 months, and flavor blended teas have a shelf life of 12 months.
Do you ship teas internationally?
Yes, we ship anywhere in the world.
What are your shipping rates?
Shipping rates depend on the net weight or the volumetric weight of the package (whichever is higher).
For retail (online) orders, shipping is FREE for orders above $30 USD.
How long will it take for my order to arrive?
For customers in the United States, you will receive your teas within 3-5 working days. For internaional customers, the teas are delivered within 15 working days. Please note, depending on your order volume and type of tea/s, we will require 1 to 2 days of processing time.
How can I track my order?
You will receive your tracking number once the teas/products have been shipped.
How do I pay for my order?
You have the option of paying for your order via debit/credit card or PayPal. Payment details will appear in your cart once you are ready to check out.
I have other questions. How may I contact you?
You may write to us at support@anandatea.com