Privacy Policy

This privacy policy applies to the website www.anandatea.com 

 It informs  about how we can use the information provided by the customers and we will protect their personal information.   

We The Ananda Teas, are committed to safeguard your privacy and let you enjoy a safe shopping experience. This privacy policy does not apply to other websites which we link.  

NOTE-  

  1. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. 
  1. By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website. 
  1. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. 
  1. Shopping preferences and demographics 

WHAT TYPE OF INFORMATION DO WE COLLECT?  

The type of information this website www.anandatea.com will or may collect includes:  

  • URL that you just came from (whether this URL is in our website or not), which URL you next go to (whether this URL is in our website or not) 
  • Your computer browser information 
  • IP address 
  • Your name, username, password, email address, phone number, birthday, and any other information you choose to give. 
  • Shopping preferences and demographics. 

If you choose to purchase the products from our website, we will collect additional information like -  

  • Financial account information such as credit card number/debit card number, expiration date, and other payment information. 
  • Billing address 
  • Payment instrument details and tracking information from cheques and money orders. 

In addition, we collect data through the use of data collection devices such as cookies, web beacons and other technologies. This is to help us analyze our web page flow, measure promotional effectiveness and ensure trust and safety of our customers.   

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.  

 How Does we Use Personal Information About You?  

We will not share or disclose your information to anyone except as described in this privacy policy.   

 We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).  

We use your personal information to provide the service you request. We use this information to help us identify and/or provide information, products or services that maybe of interest to you. This will also help us enhance our site’s usability and features like - our brands, products, events or other promotional purposes.  

We may also disclose the information to certain trusted third parties for the better site performance and experience. For instance, we may allow a third party to host the site, send promotional emails etc.   
  

Additionally, we use this Order Information to:  

Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.   

  

YOUR CONSENT  

Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address, and other information which identifies you personally to any third party without your consent. However, we hold no responsibility or liability of any nature whatsoever for any action of a third party that may have directed you to our website.  

  
 DO NOT TRACK  

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.  

  
 How do we protect your information?  

We use stringent measures to protect the information you have trusted us with. We follow standard technical practices to make sure the confidentiality, security and integrity of your personal information stays intact.   

Once your information is with us, we adhere to law and strict guidelines to protect it from any unauthorized third party access.   

  
 DATA RETENTION  

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  

MINORS  

The Site is not intended for individuals under the age of 13.  

 Questions and Feedback  

We welcome your questions, comments and concerns about privacy.  

Our Customer Relations can be contacted by  

  

CONTACT US   

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@anandatea.com 

 or you may also call us at 888-285-2258 and someone will be able to assist you.